Basware relies on Azets: Nordic payroll through a single partner

Finnish SaaS company Basware has grown into a global player and market leader in accounts payable automation, with operations spanning several Nordic countries. International expansion brought with it the need for a payroll partner capable of serving multiple markets and navigating local requirements. Azets handles Basware’s payroll across the Nordics and supports the company as it continues to expand into new markets.

“Azets is able to support us across multiple countries using the same partnership model. They help us with payroll and HR matters throughout the Nordics and support us when we launch operations in new markets,” says Heidi Hyysalo, Regional HR Business Partner, Basware.

Azets currently manages payroll for Basware in Finland and across the other Nordic countries, covering approximately 340 employees in total.

Local expertise brings confidence and reduces risk

In an international operating environment, in-depth knowledge of local legislation is essential. For Basware, Azets’ local expertise has provided the confidence that payroll consistently meets the requirements of each country.

“The greatest benefit of outsourcing is that payroll meets local requirements in every country we operate in. Azets knows the legislation in each market and ensures that salaries and related obligations are handled correctly. Pay is the most important thing in an employment relationship – both employees and the company need to be able to rely on it,” says Hyysalo.

The collaboration also works well on a day-to-day level – questions get answered promptly and matters can be worked through together. “Working with Azets has gone well. We’ve been able to go through things together, which is genuinely important when it comes to payroll,” says Hyysalo.

Flexible interim HR support to meet business needs

Beyond payroll, Basware has also drawn on Azets’ expertise on the HR side. In times of change, Azets has provided interim HR capability as a consultancy service when the company has needed additional resources at short notice.

“We needed interim HR expertise, and the Azets consultant provided valuable support in the role of interim HR Business Partner, helping us with day-to-day operational HR work,” says Hyysalo.

Clear reporting and effortless visibility in Azets Cozone

At Basware, payroll reports are tailored to business needs and support both the day-to-day approval processes and the work of HR and management. Azets Cozone presents the data in a clear and easily accessible format.

“The payroll reports we need for approvals have been clear and readily available in Azets Cozone. It makes everyday work considerably easier and supports our own processes,” says Hyysalo.

Reliable service frees up time

When payroll runs smoothly, employee queries decrease and the HR team’s workload lightens. This frees up time for strategic and development-focused work.

Hyysalo sums it up: “Payroll runs reliably with Azets, and we receive very few queries from staff about their pay. It clearly reduces the workload on the HR team.”

For Basware, Azets is a partner that both management and employees can trust – regardless of which country they work in.

Key benefits of the partnership

• Local legislative expertise ensures compliance and reduces risk across all operating countries
• One partner for multiple countries – clear accountability and a consistent way of working
• Clear reporting and payroll data easily accessible in Azets Cozone
• Flexible interim HR support for changing business needs
• HR team workload reduced when payroll operates reliably