Your guests at the center

Make your guests' visit more personal with LS Central for Hotels

Your guests at the center

With everything gathered in one platform, and with intelligent tools, you can keep track of each individual customer's needs and wishes. From room requests to favorite drinks at the bar. Use all knowledge to provide even better service and show your guests that you care and recognize them. That you do that little extra during their stay.

Reservation

Offer secure bookings for your rooms and facilities through your website, on booking sites, through third party agents and at the hotel. Recognize repeat guests and prepare for their arrival.

Check-in

Check in guests quickly and smoothly. Recognize repeat guests and make their experiences memorable with a personal touch. Now you never have to ask "Have you stayed with us before?".

Extra services

Would your guests like to add extra services, such as a bottle of champagne in the room, airport pickup, booking a treatment or a tennis court? Now, during and after the booking, you can easily keep track of upcoming tasks in the system's role center and ensure that all requests are met every time.

Check out

Check out can be done as quickly and smoothly as your guests require. In addition, let guests check out as they wish - at reception, online or via mobile.

Full overview

The hotel booking system gives you a full overview. Follow the customer journey from start to finish and all the steps in between. Get to know your customer behaviors and meet your guests' expectations.

Loyalty

Encourage guests to return with personalized offers and attractive loyalty programs based on their needs. Let guests know they are welcome back. Inspire them to book another stay, and let them spend their membership points however they want.

”The new group-wide ERP system is a crucial part of Musti Group's growth strategy. It has already provided us with significant advantages and will allow us to further improve our operations.”

Panu Hannula

IT Director at Musti Group

Onboarding

We know that things have to go fast in the hotel industry. Therefore, no time-consuming training or onboarding is required when LS Central is implemented, and the system installation is adapted to your business needs.

Fast learning

The intuitive user interface with several different user profiles means that your employees are on track after only one hour of training in the system.

One training for different roles

With a single training, your employees can easily move between the reception and the bar and on to the excursion booking.

Anywhere, anytime

You can get an overview of the entire operation - from available rooms, to cleaning and analytics, and provide service to your guests from any device.

Around the globe

International business? No problem! LS Central for hotels is available in several languages and can handle different currencies, taxes and regulations.

Save money

When everything is gathered in one and same platform, you can cut down on the number of suppliers, systems and integrations and thus lower your costs.

Implementation when it suits you

The implementation of LS Central for hotels can be done in the cloud, on-premise or as hybrid solution to suit the needs of your business.

Administration for your entire hotel business

One solution – one platform. Get all the information you need about your business and your guests

Manage guests, groups and corporate bookings. Get a real-time overview of booking status to maximize occupancy. Identify repeat guests and show them your appreciation with special offers and personalized touches. See the status of room cleaning and maintenance at the same time for faster service. All in the same system.

The system also gives you all the tools you need to be able to sell gift cards, goods at the reception, in a physical store or an online shop. You can manage goods, prices, campaigns, offers and stock balances in one and the same system.

Get all the tools you need to manage restaurants, bars, catering and other food services. Take orders and send them directly to the kitchen. Create recipes, menus and meal offers centrally. Manage table service and room service and give your guests the prompt, attentive service they deserve.

Put together conference packages with or without accommodation, food and other activities. You can also offer planning and rental of premises for weddings, fairs and other events, depending on what suits your premises.

Let your guests book a spa package, spa treatment, massage or day and evening stays. If your hotel offers personal trainers, coaching and similar services, you can give guests the opportunity to book these directly at the hotel or via the website.

Plan, put together and offer different activity packages. Offer group training, team building, excursions, attractions, or rent out bicycles, canoes and ski equipment.

A hotel reservation system with role-based views

Decide what information and features each user should have access to base on their role in the business. Speed up service and simplify access to the most relevant information. Everything gathered in one and the same system.

Plan and coordinate the day-to-day operations of your hotels, from reservations, business development to special events.

With LS Central for Hotels you can:

Plan staff lists based on current need
Follow up personnel costs, efficiency and attendance
Manage inventory, purchasing and suppliers
Create budgets, monthly and annual accounts
Follow up operations with Business Intelligence reports
Follow up booking statistics for specific periods and channels

Monitor and manage your investments with reliable real-time information for the entire flow of your hotel.

With our unified platform, you can:

Ensure accurate pricing for all guests and groups
Manage prices and restrictions
Increase business value with intelligent analysis tools
Manage supplementary transactions and complex invoicing
Manage no-shows and overbookings

Increase the number of bookings and strengthen the exposure and turnover of your brand.

Get more out of your marketing efforts with LS Central for Hotels:

Create advertising campaigns and offers that maximize profitability and customer satisfaction
Develop and market package offers with accommodation, restaurant visits and spa treatments
Follow up your promotions and offers
Manage points and loyalty programs
Attract repeat guests and give them personalized experiences
Get real-time customer insights
Manage customer relationships

LS Central for Hotels ensures that the reception has access to all the necessary functions to give your guests the best experience:

Get a quick overview of the booking status with color coding
Attentive and welcome returning guests
Manage individual, group and corporate bookings
Add details and comments to reservations
See the status of housekeeping and maintenance in real time
Update bookings with dinners, treatments or other services
Split the payment into different invoices
Manage room changes, upsells and upgrades
Manage transactions by departure date
Accept payments without checking out

Support

One single system = one onboarding and one support

Getting quick help when needed is important for the business. It must not stand still in a sensitive situation such as a booking procedure or a check-out. With many systems, it can be difficult to know where the error is and therefore know which support to contact. With LS Central for Hotels it becomes easy. Just contact support.

One single support for the entire hotel booking system

The advantage of LC Central for hotels is that it manages all parts of your business. It also means that you only need to talk to one and the same support department regardless of what help you need.

You don't need to know where the error is
No suppliers blaming the error on each other
Lower support costs

You probably have many questions - we have the answers

Choosing the right hotel reservation system for your hotel & resort, whether your business is small or large, can be an overwhelming experience. We are here to help you and answer your questions. Just contact us!

Contact us

Azets is a leading Nordic provider of business and ERP systems based on Microsoft Business Central. We also offer a range of services that contribute to our customers' business development. We help companies of all sizes and industries achieve their goals. Contact us using the form here for more information on how we can assist your company.

Your guests at the center

Make your guests' visit more personal with LS Central for Hotels