Legal & Regulatory Information
Professional Indemnity Insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurers are:
- Starr International (Europe) Limited (Lead insurer)
4th Floor, 30 Fenchurch Avenue, London, United Kingdom, EC3M 5AD - Lloyd’s Syndicate No 2786 EVE
The Lloyd’s Building, 1 Lime Street, London, United Kingdom, EC3M 7HA - American International Group UK Limited
The AIG Building, 58 Fenchurch Street, London, United Kingdom, EC3M 4AB - Lloyd’s Syndicate No 7935 CSP
The Lloyd’s Building, 1 Lime Street, London, United Kingdom, EC3M 7HA - Allianz Global Corporate and Specialty SE
15 Bishopsgate, London, United Kingdom, EC2N 3AR - AXA XL Insurance Company UK Limited
20 Gracechurch Street, London, United Kingdom, EC3V 0BG - CNA Insurance Company Limited
20 Fenchurch Street, London, United Kingdom, EC3M 3BY - Fortegra Insurance UK Ltd
5th Floor, 20 Fenchurch Street, London, England, EC3M 3BY - Axis Specialty Europe SE
6th Floor, 20 Kildare Street, Dublin 2, Dublin, Ireland, D02 T3V7 - Chubb European Group SE
100 Leadenhall Street, London, United Kingdom, EC3A 3BP - Ensurance Worldwide Insurance Ltd
5th Floor, 40 Leadenhall, Leadenhall Street, London, United Kingdom, EC3A 2BJ - Liberty Mutual Insurance Europe SE
5-7 Rue Leon Laval, Leudelange, Luxembourg, 3372
The territorial coverage is worldwide.
Audit Registration
Azets Audit Services Limited is registered to carry out audit work in the UK by The Institute of Chartered Accountants in England and Wales (ICAEW).
Details of our audit registration can be viewed at www. auditregister.org.uk, under reference number C004632199.
Azets Audit Services is a trade name of Azets Audit Services Limited.
Ensors is a trade name of Azets Audit Services Limited.
Designated Professional Body (Investment Business) Licence
The following companies are licensed by the Institute of Chartered Accountants in England and Wales:
Azets Holdings Limited
Azets Audit Services Limited
Ensors Accountants LLP
They offer a limited range of investment services to clients if they are incidental and / or complementary to, or arise out of, the other professional services they have been engaged to provide.
We refer most investment business, excluding corporate finance work, to Financial Advisers, authorised and regulated by the Financial Conduct Authority. The Financial Adviser will take full responsibility for compliance with the requirements of the Financial Services and Markets Act 2000.
Insolvency Licence
Certain directors/partners are licensed to act as an insolvency practitioner in the UK by The Insolvency Practitioners Association (IPA). A list of our licensed Insolvency Practitioners is available below:
- Jonathan Amor
- Louise Brittain
- Nicholas Cusack
- James Fennessey
- Colin Haig
- Andrew McGill
- Blair Milne
- Richard Oddy
- Matthew Richards
- David Riley
- Chris Tate
- Robert Young
Professional Rules
In carrying out our professional work we are required to apply the following rules which can be accessed at the websites detailed below:
For the Audit Regulations:
For the APB International Standards of Auditing (UK and Ireland), Practice Notes, Bulletins and the APB Ethical Standards:
https://www. frc.org.uk/auditors/audit-assurance/standards-and-guidance
For the Companies Act 2006:
For the ICAEW code of Ethics:
For Insolvency Regulations:
For Statements of Insolvency Practice:
Statutory Information and Company details
Details of regulated and non regulated Azets companies in the UK can be found here.
Complaints
We aim to offer all our clients an efficient and effective service, although occasionally there may be aspects of our service about which clients and others have concerns or with which they are unhappy.
If you are dissatisfied with the services you are receiving and would like to raise this with us, you should contact the engagement partner or manager named in our engagement letter with you; they will be familiar with your case and may be able to resolve any problems to your satisfaction immediately, for instance, by the correction of a misunderstanding or by the provision of missing documentation.
However, if you prefer to raise your concerns with someone else, you may contact our complaints partner (see below for contact details).
It is the policy of the firm to handle complaints as fairly and quickly as possible, having regard to all of the circumstances of the complaint.
When submitting a complaint to us, please provide the following information which will help us to deal with your complaint more fully and as quickly as possible:
- the name and address of the submitting party;
- the date and signature;
- a clear description of the conduct against which the complaint is being made;
- the name of the partner and/or staff member(s) to whom the complaint relates;
- documentary evidence in support of the complaint (if available);
- If you have a proposal for settling your complaint, you can include that as well.
In the event your engagement Partner has not been able to deal with your complaint satisfactorily, please contact the Complaints Partner via complaints@azets.co.uk.
If your complaint relates to our Licensed Insolvency Practitioners
If you remain unsatisfied and your complaint relates to one of our Licensed Insolvency Practitioners, you have the right to refer the matter the Insolvency Complaints Gateway which is operated by the Insolvency Service, Department for Business, Energy & Industrial Strategy (BEIS) by:
- calling the Insolvency Service Enquiry Line on 0300 678 0015 (Monday to Friday 8am to 5pm);
- or completing an online complaints form at https://www.gov.uk/complain-about-insolvency-practitioner (guidance for those who wish to complain can also be found on this site);
- or by sending the completed complaints form by post to IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA.