14. Use of Technology
14.1 Artificial Intelligence (AI)
14.1.1 To enhance the efficiency and effectiveness of our services, We may utilise AI tools and technologies for tasks such as, but not limited to, data analysis, document processing, and report generation. All AI-generated outputs will be reviewed and verified by Our qualified staff to ensure accuracy and compliance with professional and regulatory standards. You acknowledge and consent to Our use of AI as described herein.
14.2 Use of technology in the provision of Our Services
14.2.1 You acknowledge and agree that We may use Digital Technology, including a Client Portal and/or third party technology or services to provide the Services to You. You may be required to access or use any such Digital Technology or services in the receipt of Our Services. Your access to Digital Technology is be subject to the terms below and any additional terms of use which will be made available to You as applicable. You agree that unless otherwise agreed otherwise in writing, We do not control and shall have no liability to You for any third party digital technologies.
14.2.2 You agree and acknowledge that We may leverage third party service providers in the provision of the Digital Technology to you and therefore Your data may be transferred and stored in a location outside its country of origin or Your country of operation or incorporation.
14.2.3 Where applicable, We grant to You a non-exclusive, non-transferable, non-assignable, limited term right to access and use the relevant Digital Technology solely for the purpose of receiving the Services under this Agreement and for internal business purposes only.
14.2.4 You agree that when accessing Digital Technology, You will:
14.2.4.1 keep Your User account details secure and confidential;
14.2.4.2 notify Us of any possible, suspected or actual security incident, security vulnerabilities and/or misuse of the Digital Technology;
14.2.4.3 not upload into the Digital Technology network, server, system or computer any harmful or malicious software or virus;
14.2.4.4 use the Digital Technology for its intended purpose only and not use the Digital Technology to threaten, stalk or harass any other person, to send unsolicited communication or to upload any information into the Digital Technology that could reasonably be considered to be libellous, defamatory, pornographic, obscene or otherwise illegal;
14.2.4.5 unless otherwise agreed in writing, retain a copy of all of Your data separate from the Digital Technology
14.2.4.6 not copy, re-engineer, reverse engineer or decompile the Digital Technology or to infringe or copy Azets’ or the licensor’s code, content or design of the services;
14.2.4.7 not perform any penetration, stress, vulnerability or availability testing of the Digital Technology or otherwise attempt to access the networks, systems or servers other than in accordance with the terms of this Agreement;
14.2.4.8 indemnify Us for any claims arising out of or in connection with Your data and/or Your use of the Digital Technology not in accordance with the terms of this Agreement or applicable Documentation; and
14.2.4.9 maintain, procure and secure Your network and telecommunication links.
14.2.5 You agree that We may immediately suspend or terminate access to the Digital Technology in the event of (i) a breach of Your obligations; (ii) any threatened or actual security incident; (iii) for non-compliance with applicable laws, regulation or with the terms of this Agreement; (iii) Your failure to pay any undisputed invoice in accordance with the payment terms set out in the Engagement Letter or otherwise agreed in writing.
14.2.6 Notwithstanding anything to the contrary in this Agreement, including clause 10.5, Our maximum liability to You in respect of the use of Digital Technology for any and all claims arising out of or in connection with the use of Digital Technology for all loss or damage including for costs, damage, expenses, liabilities, interest, penalties or fines is limited to £1,000 in aggregate.
14.3 Client Portal
14.3.1 If applicable, Your right to access and use the Client Portal will begin on the date that We provide You with access credentials to the Client Portal and will terminate when (i) terminated by either Party in accordance with this Agreement; (ii) immediately on our formal disengagement; or (iii) as agreed in the Schedule of Services or Annex or otherwise in writing.
14.3.2 You are solely responsible for the administration of Your User accounts and You must notify us in the event you wish to add or remove any Users from the Client Portal, including when such User has left Your organisation.
14.3.3 We reserve the right to modify, enhance or remove any feature or functionality of the Client Portal without Your consent.
14.4 Access to Our File Sharing Application
14.4.1 If applicable, Your right to access and use a File Sharing Application will begin on the date that We provide You with access credentials to the File Sharing Application and will terminate when (i) terminated by either Party in accordance with the agreement; (ii) immediately following our formal disengagement; or (iii) as agreed in the Schedule of Services or Annex or otherwise in writing..
14.4.2 You agree and acknowledge that the File Sharing Application is for file transport only. The File Sharing Application cannot be used as a permanent means of file storage or backup, As such You are required to keep a copy of all documents, data and information separate from the File Sharing Application.
14.4.3 You are solely responsible for the administration of Your User accounts and You must notify us in the event you wish to add or remove any Users from having access to the File Sharing Application, including when such User has left Your organisation.
14.5 Our internal use of accounting software
14.5.1 We may use accounting software to provide Our Services to You and You will not have access to the accounting software. In the event that You later request Us to provide You with access to the accounting software and/or to transfer Our subscription to the accounting software to You then we may do so subject to payment of applicable fees including a fee for the digitisation of records which will be charged on a time and materials basis.