Your guests at the center
With everything gathered in one platform, and with intelligent tools, you can keep track of each individual customer's needs and wishes. From room requests to favorite drinks at the bar. Use all knowledge to provide even better service and show your guests that you care and recognize them. That you do that little extra during their stay.
Offer secure bookings for your rooms and facilities through your website, on booking sites, through third party agents and at the hotel. Recognize repeat guests and prepare for their arrival.
Check in guests quickly and smoothly. Recognize repeat guests and make their experiences memorable with a personal touch. Now you never have to ask "Have you stayed with us before?".
Would your guests like to add extra services, such as a bottle of champagne in the room, airport pickup, booking a treatment or a tennis court? Now, during and after the booking, you can easily keep track of upcoming tasks in the system's role center and ensure that all requests are met every time.
Check out can be done as quickly and smoothly as your guests require. In addition, let guests check out as they wish - at reception, online or via mobile.
The hotel booking system gives you a full overview. Follow the customer journey from start to finish and all the steps in between. Get to know your customer behaviors and meet your guests' expectations.
Encourage guests to return with personalized offers and attractive loyalty programs based on their needs. Let guests know they are welcome back. Inspire them to book another stay, and let them spend their membership points however they want.
We know that things have to go fast in the hotel industry. Therefore, no time-consuming training or onboarding is required when LS Central is implemented, and the system installation is adapted to your business needs.
The intuitive user interface with several different user profiles means that your employees are on track after only one hour of training in the system.
One training for different roles
With a single training, your employees can easily move between the reception and the bar and on to the excursion booking.
You can get an overview of the entire operation - from available rooms, to cleaning and analytics, and provide service to your guests from any device.
Around the globe
International business? No problem! LS Central for hotels is available in several languages and can handle different currencies, taxes and regulations.
When everything is gathered in one and same platform, you can cut down on the number of suppliers, systems and integrations and thus lower your costs.
Implementation when it suits you
The implementation of LS Central for hotels can be done in the cloud, on-premise or as hybrid solution to suit the needs of your business.
Administration for your entire hotel business
One solution – one platform. Get all the information you need about your business and your guests
Manage guests, groups and corporate bookings. Get a real-time overview of booking status to maximize occupancy. Identify repeat guests and show them your appreciation with special offers and personalized touches. See the status of room cleaning and maintenance at the same time for faster service. All in the same system.
The system also gives you all the tools you need to be able to sell gift cards, goods at the reception, in a physical store or an online shop. You can manage goods, prices, campaigns, offers and stock balances in one and the same system.
Get all the tools you need to manage restaurants, bars, catering and other food services. Take orders and send them directly to the kitchen. Create recipes, menus and meal offers centrally. Manage table service and room service and give your guests the prompt, attentive service they deserve.
Put together conference packages with or without accommodation, food and other activities. You can also offer planning and rental of premises for weddings, fairs and other events, depending on what suits your premises.
Let your guests book a spa package, spa treatment, massage or day and evening stays. If your hotel offers personal trainers, coaching and similar services, you can give guests the opportunity to book these directly at the hotel or via the website.
Plan, put together and offer different activity packages. Offer group training, team building, excursions, attractions, or rent out bicycles, canoes and ski equipment.
Adapt the hotel booking system LS Central for Hotel to your business
and scale up as needed.
A hotel reservation system with role-based views
Decide what information and features each user should have access to base on their role in the business. Speed up service and simplify access to the most relevant information. Everything gathered in one and the same system.
Plan and coordinate the day-to-day operations of your hotels, from reservations, business development to special events.
With LS Central for Hotels you can:
- Plan staff lists based on current need
- Follow up personnel costs, efficiency and attendance
- Manage inventory, purchasing and suppliers
- Create budgets, monthly and annual accounts
- Follow up operations with Business Intelligence reports
- Follow up booking statistics for specific periods and channels
Monitor and manage your investments with reliable real-time information for the entire flow of your hotel.
With our unified platform, you can:
- Ensure accurate pricing for all guests and groups
- Manage prices and restrictions
- Increase business value with intelligent analysis tools
- Manage supplementary transactions and complex invoicing
- Manage no-shows and overbookings
Increase the number of bookings and strengthen the exposure and turnover of your brand.
Get more out of your marketing efforts with LS Central for Hotels:
- Create advertising campaigns and offers that maximize profitability and customer satisfaction
- Develop and market package offers with accommodation, restaurant visits and spa treatments
- Follow up your promotions and offers
- Manage points and loyalty programs
- Attract repeat guests and give them personalized experiences
- Get real-time customer insights
- Manage customer relationships
LS Central for Hotels ensures that the reception has access to all the necessary functions to give your guests the best experience:
- Get a quick overview of the booking status with color coding
- Attentive and welcome returning guests
- Manage individual, group and corporate bookings
- Add details and comments to reservations
- See the status of housekeeping and maintenance in real time
- Update bookings with dinners, treatments or other services
- Split the payment into different invoices
- Manage room changes, upsells and upgrades
- Manage transactions by departure date
- Accept payments without checking out
One single system = one onboarding and one support
Getting quick help when needed is important for the business. It must not stand still in a sensitive situation such as a booking procedure or a check-out. With many systems, it can be difficult to know where the error is and therefore know which support to contact. With LS Central for Hotels it becomes easy. Just contact support.
One single support for the entire hotel booking system
The advantage of LC Central for hotels is that it manages all parts of your business. It also means that you only need to talk to one and the same support department regardless of what help you need.
- You don't need to know where the error is
- No suppliers blaming the error on each other
- Lower support costs
You probably have many questions - we have the answers
Choosing the right hotel reservation system for your hotel & resort, whether your business is small or large, can be an overwhelming experience. We are here to help you and answer your questions. Just contact us!
Azets is a knowledge house delivering services within accounting, payroll, tax, audit, advisory and business expertise - both digitally and at your door.
As the leading provider of world class services in the UK and the Nordic region, we are ready to optimise your business and bring back your time.
We help business in all shapes and sizes achieve their goals. Contact us through this form for more information on how we can make the perfect solution for your company.